Privacy Policy

Website: www.hotelathina.com
Business Name: Hotel Athina
Business Address: Aghios Stefanos Avlioton, Corfu, Greece
Contact Email: [email protected]

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1. Introduction

Hotel Athina (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.hotelathina.com, interact with us, or use our services, in accordance with the EU General Data Protection Regulation (GDPR).

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2. Information We Collect

We may collect and process the following categories of personal data:

a) Personal Identification Data

• Full name

• Username or login credentials

b) Contact Information

• Email address

• Postal address

• Phone number

c) Booking and Transaction Information

• Booking details (arrival/departure dates, guest preferences)

• Payment details (such as masked card data processed via secure third-party gateways)

• Billing information

d) Technical Information

• IP address

• Browser type and version

• Device type and operating system

• Location data (approximate geolocation)

e) Usage Data

• Website usage patterns

• Pages visited and time spent on site

• Referral URLs

f) Cookies and Tracking Technologies

We use cookies and similar technologies to collect data automatically when you visit our site. For more, see Section 6.

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3. How We Collect Your Information

We collect your data through:

• Direct interactions: When you fill out forms, make bookings, or contact us

• Automated technologies: Through cookies, logs, and analytics tools when you browse our website

• Third parties: Payment processors, analytics providers (e.g., Google Analytics), and social media platforms

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4. Purposes of Processing

We process your personal data for the following purposes:

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5. Sharing Your Information

We may share your data with:

• Payment providers (e.g., Stripe, PayPal, banking partners)

• Website hosting providers (for data storage and management)

• Marketing service providers (if you opt in)

• Legal and regulatory authorities (when required by law)

• Analytics providers (e.g., Google Analytics)

All third parties are bound by confidentiality and data protection obligations.

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6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Ensure website functionality

• Enhance user experience

• Track user activity and behavior

• Measure and analyze performance

Types of Cookies Used:

• Essential cookies: Necessary for site functionality

• Performance cookies: Help us improve the website (e.g., Google Analytics)

• Functionality cookies: Remember your preferences

• Marketing cookies: Track your visit for advertising purposes (only if you consent)

You can manage or disable cookies in your browser settings. Continued use of the site implies consent unless explicitly opted out.

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7. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA) to countries that do not provide the same level of data protection. When we do, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)

• Data Processing Agreements (DPAs)

• Verified adequacy decisions by the European Commission

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8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal, tax, and regulatory requirements

• Resolve disputes and enforce agreements

Retention periods may vary depending on the data type and purpose of collection.

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9. Security Measures

We implement robust security measures to protect your data, including:

• SSL encryption

• Secure servers and firewalls

• Role-based access controls

• Regular data protection reviews

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

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10. Your Data Protection Rights (GDPR)

You have the following rights under the General Data Protection Regulation (GDPR):

• Right to access – Request a copy of your data

• Right to rectification – Correct inaccurate or incomplete data

• Right to erasure – Request deletion (“right to be forgotten”)

• Right to restrict processing – Limit how your data is used

• Right to data portability – Transfer your data to another provider

• Right to object – Object to data processing in certain situations

• Right to withdraw consent – Where processing is based on your consent

• Right to lodge a complaint – Contact the Hellenic Data Protection Authority: https://www.dpa.gr

To exercise any of these rights, contact us at [email protected].

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11. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from children without parental consent. If you believe we may have collected such data, please contact us for removal.

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12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with any personal data.

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13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with an updated effective date. Continued use of the website indicates your acceptance of the changes.

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14. Contact Information

If you have questions, concerns, or requests related to this policy, contact us at:

Hotel Athina
Aghios Stefanos Avlioton, Corfu, Greece
Email: [email protected]
Phone: +30 2663052194